Policies
Rabies Vaccine
To protect our staff, clients, and patients, we reserve the right to refuse to treat a pet who is not up to date with the rabies vaccine.
By law, Florida who own or keep dogs and household cats 12 weeks of age or older must have them vaccinated against rabies to prevent the spread of the fatal disease to humans and other animals. Vaccinations are mandated by the Rabies Prevention and Control in Domestic Animals and Wildlife Act.
Payment Options
For any recommended procedure, a written treatment plan with estimated costs may be provided at your request. Please realize that unforeseen circumstances may necessitate additional procedures, however we will try to contact you to keep you informed of changes.
We require full payment at the time that services are rendered. For your convenience, we accept several forms of payment:
- Cash
- Debit
- Credit cards - MasterCard, Visa, Discover, American Express
- CareCredit®
Remember...CareCredit is a credit card and as with most credit cards, if you do not make your monthly payment on time or miss a payment, you will incur a much higher interest rate and fees. In order to make CareCredit successful for you and to avoid these high interest rates, it is essential you make your minimum monthly payment and pay off your balance by the agreed upon due date.
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier
